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Services In Your Area

In-House Services

Several times a week representatives from our Patient Forum Group will be in the Practice Waiting Area to promote in-house services that the Practice has available. If you would like to know more about what is available within your practice, please speak to one of the forum members. Also if you have something that you would like discussed at a Patient Forum meeting, but you are unable to attend yourself, you can ask one of the forum members to raise it at the next meeting and feed back to you.

Carers' Support

A Carer is someone who, without payment provides help and support to a relative, friend or neighbour, who could not manage without their help due to physical or mental illness, addiction or disability. Becoming a Carer can happen to anyone at any time and affects people from all cultures and of all ages. Carers' Support - Canterbury, Dover & Thanet is a registered charity, set up in 2001 which provides access to support, information and services for Carers in the Canterbury, Dover and Thanet areas.

Starting on 5th November, Carer's Support will be providing a drop in session at Balmoral Surgery from 9am-11am on the first Thursday of every month. Patients can come to the surgery during this time to find out more about the service, or speak to someone from the service confidentially.

If you are unable to visit one of the drop in sessions, but would like to know more about this service please visit

Age UK

From 11th November, a member of staff from Age UK will be holding a drop in session at the surgery on a monthly basis. The drop in sessions will always be held from 9-11am on the second Wednesday of the month and all patients are welcome to attend. At these drop in sessions patients will be able to speak to someone about benefits that patients are entitled to, classes at the Age UK Centre and find out about other services that are provided at the Centre.

If you are unable to make one of these drop in sessions but would like to find out more about Age UK, based at Deal Retired Centre, you can visit their website

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